Shipping Policy

Free Shipping

We provide free next-day shipping across Germany for all orders using DHL Tracked 24 delivery service. There are no minimum purchase requirements; the only condition is that the order must be delivered to an address within Germany.

Our Operation

We aim to dispatch all orders placed before 3:00 PM (11:00 AM on Saturdays) on the same day. To ensure timely shipping, we recommend placing your order promptly.
All orders are processed in-house by our dedicated team. We avoid using external processing services to reduce the risk of mishandling products.

Delivery Company Timelines

DHL Tracked 24: Targets next-day delivery.
DHL International Tracked: Targets delivery within 3-10 days.

Delivery Charges

All orders shipped within Germany qualify for free shipping via DHL Tracked 24.
International shipping fees will be calculated at checkout.

Questions

For any inquiries about our delivery policy, please reach out to us at info@cleverscout.org